Managed Services

No matter the industry, we understand that you want to concentrate on core business activities rather than be mired in the details of IT management. With Nex Level's Managed Services, you choose the degree of control over your IT services. We become part of your team, helping to formulate an overall management environment that can cover your server, network, data storage system, planning, and testing. By working together, Nex Level gives you the expertise you need without increasing your staff or acquiring expensive technology. We will help you manage your IT so you can focus on growing your business.

Our managed IT services includes a range of offerings such as:

  • Network Support: Helpdesk
  • Management and Maintenance: Operating system & application updates
  • Backup & Recovery: Onsite & offsite backup. Integrity testing. Disaster Recovery
  • Security and Antivirus: Outside, inside, and all around protection.
  • Monitoring: Intelligent proactive eye in the sky.

Help Desk & Support

Help Desk & Support

Our remote support Help Desk provides an efficient way to provide immediate support to our customers. It's convenient and fast. We've found that the vast majority of our customer's technical problems can be resolved over the phone or with an online chat.

  • Get your high-value techs away from mundane tasks
  • Focus on what matters most to your business
  • Do more for your business without pulling the night shift

Security

Security

Nex Level Networks provides you with custom security and IT support services for the complete protection of your networks, servers, databases, and applications. Determined hackers can penetrate even the best firewalls.

  • Security Monitoring & Management
  • Email Threat Management
  • Business Continuity, Disaster Recovery, Restoral Management & Backups
  • Configuration, Patch, and Vulnerability Testing & Management

WAN Management

WAN Management

A wide area network (WAN) is a geographically dispersed telecommunications network. The term distinguishes a broader telecommunication structure from a local area network (LAN). A wide area network may be privately owned or rented, but the term usually connotes the inclusion of public (shared user) networks. An intermediate form of network in terms of geography is a metropolitan area network (MAN).


Backup & Disaster Recovery

Backup & Disaster Recovery

There's no good time for downtime. Disasters come in many forms, so backing up your data will help your businesses protect their data wherever and whenever it's at risk. From big business networks to small personal computers, the data you rely on being lost can be disasterous.

Specially formed for your needs, backups protect data in situations where it's most likely to be lost. Using the right recovery method in a given situation can significantly improve recovery time.


Hosted Services

Hosted Services

Hosting environment is the physical environment where hosting services are offered from. Typically hosting environment in telecommunication terms would be a Network Operating Centre (NOC) housing the equipment needed to host a service.

  • Reduce costs of maintaining networking and data equipment
  • Use of our data center instead of needing to build one
  • Data hosted allows for peace of mind
  • No high electrical bill i.e. servers, AC units, routers and switches